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Selling on Behalf of Your Client

Creating a Listing​

How do I create a listing for my client?​

  1. Navigate to the Marketplace.
  2. Click Sell on the relevant fund.
  3. Then, click Select Client to choose the client for this position listing.
  4. Choose the amount of NAV your client wants to sell.
  5. Click the Continue button to proceed.
  6. Set an indicative price (optional – you can choose to show or hide this from buyers).
  7. Click Confirm my Preferences to save your reserve price settings.
  8. Review and sign the listing agreement on behalf of your client.
  9. Click the Submit button to finalize.

Setting a visible indicative price can attract more serious bidders, while hiding it may encourage more competitive bidding.

Reviewing Bids​

How do I review bids on my client's listing?​

  1. Navigate to your dashboard.
  2. Click the Client Offers tab to view all pending client offer details.
  3. Click Review Bids to see all submitted bids in one place.
  4. Review each bid's amount, pricing details, buyer information, and submission date.
    Note

    Compare bids by sorting by amount, date, or other criteria.

  5. Click Full Overview to access detailed information.
  6. Access the Sell vs. Hold analysis in the fund's deal room to evaluate different scenarios.
Important

You're not obligated to accept any bid. The Bidding Window has a deadline, so plan your timeline accordingly.

Making Counter-Offers​

How do I counter a bid?​

  1. Navigate to your dashboard.
  2. Click the Client Offers tab to view all pending client offers.
  3. Click the Review Bids button.
  4. Find the bid you want to counter and click Counter.
  5. Enter your counter terms (adjusted price).
  6. Click the Submit Counter button to apply changes.

The buyer will be notified and can accept, counter back, or withdraw. You can counter multiple buyers simultaneously to maximize competition. All counter history is preserved for tracking.

Best Practices: Be responsive – quick replies keep buyers engaged. Be realistic – dramatic counters may discourage buyers.

Awarding a Winner​

How long must I wait before awarding a winner?​

A minimum of 15 days must pass after the Bidding Window opens before you can award a winner. This is a regulatory requirement.

How do I award a winning bidder?​

  1. Navigate to your dashboard.
  2. Click the Client Offers tab to view all pending client offers.
  3. Click the Review Bids button.
  4. Select the bid you want to award, then click Award Bid to designate them as the winner.

Why should I select backup buyers?​

Selecting backup buyers is highly recommended because:

  • The process is non-binding until legal documents are signed.
  • Winners have only 2 days to confirm their commitment.
  • If they withdraw, your first backup is automatically notified and assigned.
Without backups

If your winner withdraws, your listing is cancelled and you must wait 60 days to re-list.

Re-Listing Rules​

When can I re-list a position that didn't sell?​

If a listing doesn't result in a completed transaction, you must wait a minimum of 60 days before re-listing the same position. This applies if:

  • The listing was automatically delisted after 120 days
  • No bids were received
  • No bidder was awarded
  • No buyers confirmed being awarded
  • The listing was manually removed